These Terms of Service (“Terms”) are a legally binding agreement between you and Wildly.ai (“Wildly,” “we,” “us,” or “our”) governing your use of our website located at wildly.ai and the flight price alert service we provide (collectively, the “Service”). Please read these Terms carefully before using the Service.
By creating an account or using the Service, you confirm that you are at least 18 years old, have read and understood these Terms, and agree to be bound by them. If you do not agree, do not use the Service.
1. Description of Service
Wildly.ai is a flight fare discovery and monitoring service. You may sign up for a weekly cheapest-fare email from your home airport or save route alerts by specifying an origin airport, destination airport, travel date range, and target price. When the fare feed is active, our system reviews cached flight pricing data on a scheduled basis. Email is the primary channel for the weekly fare digest; optional route notifications may also be sent by email or SMS when a reviewed fare meets your criteria.
Current availability: The fare feed and customer-facing weekly digest are being rebuilt and are not currently sending fares. Fare checks, route notifications, and weekly fare emails will begin or resume only after the rebuilt fare feed is live.
Important limitations: Flight prices are highly dynamic and change frequently. Fare data may be cached for approximately two to seven days and is not real-time inventory. We do not guarantee that any price we report will still be available when you attempt to book. Wildly.ai is an alerting tool only — we are not a travel agency, booking platform, or airline. All bookings are made directly with airlines or third-party booking sites at your own discretion.
2. Account Registration
To use the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration and keep it updated.
- Maintain the confidentiality of your account credentials.
- Be solely responsible for all activity that occurs under your account.
- Notify us immediately at support@wildly.ai if you suspect unauthorized access to your account.
- Not create more than one account per person.
- Not allow others to use your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, are being used fraudulently or abusively.
3. Subscriptions and Payments
Plans
- Free Trial: Up to 3 saved route alerts for 14 days. No credit card is required. Saved alerts pause when the trial ends unless you upgrade.
- Pro Plan: Up to 10 active route alerts, text and email notification when a scheduled fare review meets a target price you set, extended fare history, flexible-date search, and priority support. Monthly Pro is billed at $6.00/month when checkout is available and may be cancelled at any time. The weekly cheapest-fare digest is sent to our email list generally and is not a Pro-only feature.
Billing
- All payments are processed by Stripe, Inc. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
- Subscription charges are billed at the start of each billing period (monthly or annual).
- Prices are in USD and do not include applicable taxes. You are responsible for any taxes imposed by your jurisdiction.
- We may change pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new price.
Cancellation
- You may cancel your subscription at any time through your account Settings or by contacting support@wildly.ai.
- Cancellation takes effect at the end of the current billing period. You will retain Pro access until that date.
- We do not provide prorated refunds for unused time in a billing period unless required by law or at our sole discretion for documented service failures.
Free Trials
The current 14-day trial does not require a payment method and does not convert automatically to a paid subscription. When the trial ends, saved alerts remain in your account but pause unless you choose to upgrade.
4. Acceptable Use
You agree to use the Service only for lawful personal purposes. You agree not to:
- Use the Service for any commercial purpose, including reselling alert data or operating competing services using our output.
- Use automated scripts, bots, crawlers, or similar tools to access or scrape the Service.
- Attempt to circumvent rate limits, plan restrictions, or account limits.
- Access or attempt to access other users' accounts or data.
- Transmit malware, viruses, or other harmful code.
- Interfere with or disrupt the Service or servers or networks connected to the Service.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Use the Service in any manner that violates applicable law, including export control laws and regulations.
Violation of this section may result in immediate account termination without refund.
5. Optional SMS Notifications
By adding and verifying a phone number, you consent to receive automated recurring SMS messages from Wildly.ai for qualifying route alerts. SMS is optional and is not the primary channel for the weekly fare digest. Route SMS notifications will not be sent while the fare feed is unavailable. Standard message and data rates from your carrier may apply. You can opt out at any time by replying STOP to any message or disabling SMS in your account Settings. See our Privacy Policy for full SMS terms including TCPA compliance disclosures.
6. Intellectual Property
The Service, including all content, software, graphics, and trademarks, is owned by or licensed to Wildly.ai and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal purpose. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our express written permission.
You retain ownership of any data you submit (e.g., your alert configurations). By using the Service, you grant us a license to process that data solely to provide and improve the Service.
7. Third-Party Services and Links
The Service integrates with or links to third-party services including flight data providers such as Travelpayouts, Stripe (payments), Twilio (optional SMS), and booking websites. We have no control over third-party services and are not responsible for their content, accuracy, or practices. Your use of third-party services is governed by their respective terms and privacy policies.
Flight pricing data may be cached for approximately two to seven days. Once the rebuilt feed is active, Wildly is scheduled to refresh that data weekly on Mondays at 06:00 UTC. We make no representation as to its completeness or real-time accuracy. Always verify fare availability and price directly with the airline or booking platform before purchasing.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We specifically do not warrant that:
- The Service will be uninterrupted, error-free, or secure.
- Any flight prices displayed are accurate, current, or still available at the time of booking.
- Notifications will be delivered at any specific time or at all.
- The Service will meet your specific requirements.
Some jurisdictions do not allow the exclusion of implied warranties, so the above may not apply to you in full.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WILDLY.AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR MISSED TRAVEL OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $10.00 USD.
Some jurisdictions do not allow these limitations, so they may not apply to you in full.
10. Indemnification
You agree to indemnify, defend, and hold harmless Wildly.ai and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your violation of any applicable law.
11. Dispute Resolution and Arbitration
Informal resolution: Before initiating any formal dispute, you agree to contact us at legal@wildly.ai and attempt to resolve the dispute informally for at least 30 days.
Binding arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver: YOU AND WILDLY.AI EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.
Exceptions: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or unauthorized access to the Service.
Opt-out: You may opt out of this arbitration agreement by sending written notice to legal@wildly.ai within 30 days of first using the Service. Opting out will not affect any other provision of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in California.
13. Termination
You may close your account at any time via account Settings. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 6, 8, 9, 10, 11, 12, and 14 survive termination.
14. General Provisions
- Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wildly.ai regarding the Service and supersede all prior agreements.
- Severability: If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.
- No waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
- Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights and obligations without restriction.
- Force majeure: We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, acts of government, or internet outages.
15. Changes to These Terms
We may update these Terms at any time. When we make material changes, we will update the “Last updated” date above and notify you via email at least 7 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and cancel any active subscription before the effective date.
16. Contact
For questions about these Terms, contact us at:
- Email: legal@wildly.ai
- Support: support@wildly.ai